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A recent RankMath update has broken the related listings feature in my directory site using the MyListing theme.
You can see it in this video here: these boxes should load the available listings to select but it comes up with no results. Disabling RankMath fixes this. Obviously I’d like to keep using RankMath. Where do I start to fix this?
https://www.loom.com/share/bebc566bb3894db7af6c003971b7d1ed
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Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Listings not available’ is closed to new replies.