Hello,
Thank you for contacting Rank Math for help with finding you Rank Math PRO account details.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
Looking forward to helping you.
Thankyou, I’ve found the receipt, it’s on PayPal under my Googlemail account, [moved to sensitive data section]
I can’t see how I can attach it here, which email address should I forward it to?
Thanks
Danny
Hello,
We’re unable to find a purchase with the email address you have provided.
In this case, please forward the receipt to s******@r*********** so we can check further.
Looking forward to helping you.
Thank you.
Hi there, I’ve forwarded the receipt as requested
Cheers
Danny
Hello,
Thank you for that.
We have located your account under the email address I shared in the sensitive data section.
Can you please confirm from your end?
If that is the case, you need to log in to that account so you could download the PRO plugin and start using the PRO features.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
