Issue with the screen options in wp admin page listing

#715445
  • Resolved Anonymous

    1 year, 8 months ago

    Rank Math free

    After installing the Rankmath plugin in both the production and stage environments, we discovered that the screen options were not showing up in the page listing portion. Please let us know how this can be fixed.

Viewing 6 replies - 1 through 6 (of 6 total)
  • RankBot

    1 year, 8 months ago

    Hello, I apologize for the inconvenience you’re experiencing with the screen options in the WordPress admin page listing after installing Rank Math.

    If you are facing issues with the screen options not showing up, you can follow these steps to resolve the problem:

    1. Open the Screen Options menu by clicking at the top right of the WordPress admin area when you’re on the page listing.

    Screen Options

    1. In the Screen Options menu, you can easily select only the columns that you wish to appear and then click on Apply.

    Products Aligned

    Doing this and excluding any of the misaligned columns will realign & make it easier to view your page listing again.

    If you’re still facing any issues after following these steps, please feel free to reach out to our support team through our support page: Rank Math Support. We are always here to help.

    Sources:
    WooCommerce Products Page is Misaligned When Using Rank Math
    Using Rank Math’s ‘Quick Actions’ Admin Menu Item
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math

    Reinelle

    1 year, 8 months ago

    Hello,

    We’re unable to replicate the issue with our test install using the latest version of the Rank Math plugin.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), this can be caused by conflicting plugins or theme on your site.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how this goes.

    Anonymous

    1 year, 8 months ago

    Rank Math free

    After installing the rank math plugin, this problem occurred.

    Rakibuzzaman Siam

    1 year, 8 months ago

    Hello,

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    Anonymous

    1 year, 8 months ago

    Rank Math free

    The issue is with the other plugin. Thanks

    Adetayo

    1 year, 8 months ago

    Hello,

    Thank you for updating us with your findings.

    Do you still need our assistance with anything else or we can go ahead to close the ticket?

    Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Issue with the screen options in wp admin page listing’ is closed to new replies.