Issue with other plugin

#645521
  • Resolved Anonymous

    1 year, 12 months ago

    Rank Math free

    Hi,

    After installing rankmath plugin, one of my installed plugins on website called open user map is disabled/hided.

    I tested that if i disable rankmath, this open user map plugin will work normal again.

    Please any advise how can i fix this issue?
    I am using open user map plugin with this tag inside block editor – [open-user-map] ( this will allow me to use their plugin with my theme )

    error

    Thanks

Viewing 1 replies (of 1 total)
  • Rakibuzzaman Siam

    1 year, 12 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please confirm if you’re using the Open User Map plugin By 100plugins? We’ve tested this plugin from our end and we can see it is working properly with the latest version of the Rank Math plugin.

    In this case, please make sure you’re also using the latest version of both Rank Math and Open User Map plugins on your website. If the issue still persists, please try to follow this guideline to check if any other of your plugins/theme is conflicting or not: https://rankmath.com/kb/check-plugin-conflicts/

    You can also follow the steps in this video:
    https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Issue with other plugin’ is closed to new replies.