Hello,
We’re sorry to hear that you are encountering issues with RankMate on your website. If you are facing functionality problems, we recommend troubleshooting the issue by following these steps:
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Check for Plugin Conflicts: Sometimes conflicts with other plugins can cause functionality issues. Deactivate all other plugins except RankMate and check if the problem persists.
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Update RankMate: Ensure that you are using the latest version of RankMate. Outdated versions can sometimes lead to issues.
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Clear Cache: Clear your website cache and browser cache to ensure you are viewing the most recent version of your site.
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Review RankMate Documentation: You can refer to the RankMate knowledge base for troubleshooting guides and solutions to common issues.
If the issue persists after following these steps, please feel free to open a support ticket so our support team can assist you further.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.
Sources:
How to Fix Problems While Connecting Account Using Rank Math » Rank Math
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
Does Installing Rank Math Slow Down My Website? » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
