Invoice

#744226
  • Resolved Anonymous
    Rank Math free

    Hey- I use the addon Rank Math PRO and I need a invoice – I can’t find it anywhere!

    i pad it with PayPal:

    Transaktionscode
    3P1266161R265045X
    Transaktionsdatum
    11. Oktober 2023 10:03:11 MESZ
    Händler
    FastSpring
    d********@f*************
    +1 877-327-8914

    Please help!
    yours Bianca

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for reaching out regarding your Rank Math PRO invoice. To download your invoice, you can follow these steps:

    1. Invoice Through Email:

      • Check your email inbox for the invoice sent automatically after your purchase.
    2. Rank Math Subscriptions Section:

      • Log in to your Rank Math account area.
      • Navigate to the Subscriptions section from the left sidebar.
      • In the Invoices tab, find the invoice you need and click the Download Invoice icon.
    3. FastSpring Consumer Support Page:

    If you need to update your invoice, please contact FastSpring Consumer Support directly. They will assist you further with updating your invoice.

    If you encounter any issues or need further assistance, feel free to reply here, and a human agent from our support team will take over the ticket to assist you promptly.

    Thank you for your understanding and patience.

    Best regards.

    Sources:
    How to Download or Update My Invoice » Rank Math
    How to Change or Update the Payment Method » Rank Math
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    Why Does Rank Math Charge VAT/GST? » Rank Math

    Hello,

    Thank you for your patience.

    Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?

    You can add those details in the sensitive data section

    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    Looking forward to helping you.

    Anonymous
    Rank Math free

    Dear Team,

    Unfortunately, I only have the transaction code from PayPal: 3P1266161R265045X. The email address should be b*****@h*******************, and it’s active on the website bodis.tv. The addon was purchased on October 11, 2023, at 10:03 AM CEST. Thank you for your assistance!

    Hello,

    You have purchased the plugin with the h***************@g********. Please let us know the preferred email address so we can merge your accounts.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Invoice’ is closed to new replies.