Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Please share the affected URL so we can check the links and images as well.
Meanwhile, are you using a page builder on your site? If so, please share the name of the builder.
Also, our plugin analyzes the content that is added inside the post editor (the_content section of the page). It shows the number of links in the actual page content and excludes the footer, sidebar, and any other widgets.
Looking forward to helping you.
Thank you.
Good afternoon,
At the moment the site is under development and is not visible externally, I can however point you to the plugin I use, at the moment I am using Divi.
Is there any way to share some screenshots? So I can show you how the page is built.
Thanks
Good work
Hello,
Yes, sure. We’d love to see the screenshots in the case the public URL is not available. You can upload images to imgur.com/upload and then share the URL with us here.
Looking forward to hearing back from you!
Hi Great,
Here the link: https://imgur.com/a/ULWAwrO
In the first screeen you can see the list of keywords and the image to which the word DAM is assigned as alt text.
In the second screeen you can see the error of missing focus keywords as alt text.
In the third the request for internal links and how the internal link is inserted in the page.
Hello,
Are you using custom modules for the Divi page builder? Please note that our plugin is fully compatible with the Divi page builder but only with its default modules.
Any add-ons for that would need to implement the Content Analysis API into their code so that our plugin could detect the data correctly: https://rankmath.com/kb/content-analysis-api/
Hope this helps clarify the situation.
Don’t hesitate to get in touch if you have any other questions.
Hello Miguel,
Regarding the image carousel you were right I was using a different plugin, I solved it by bringing back an image and the alt text, for the link on the other hand I use the basic divi call to action form, I also tried inserting a simple text with the link to the page but I keep getting the same error.
Hello,
Thank you for contacting Rank Math support and we apologize for the inconvenience.
To help you resolve this issue, we might need to take a closer look at your website and settings. Please follow these steps:
- Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
- Make sure you take a complete backup of your website before sharing the information with us.
- If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
- You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/
We appreciate your cooperation and patience. Thank you for choosing Rank Math.
Hi Great,
At the moment as I told you the site is not visible from outside, as soon as I post it I will send you the link to view the page.
I’m sorry but I can’t give you ftp access, on the machine there is not only the site but other sensitive software.
Hello,
If inserting the link in the simple text is also not working, then the issue should be related to a plugin conflict. Please follow this guide to confirm that: https://rankmath.com/kb/check-plugin-conflicts/
Let us know how that goes. Looking forward to helping you.
Hello Jaideep,
I installed the plugin you suggested and tried activating one plugin at a time but the problem persists even with only rank math seo active.
You can find the screenshots here:
https://imgur.com/a/fwJkSIH
Hello,
In this case, please share the login details of your WordPress admin dashboard so we can check this further. We will not make any changes to the site without your permission.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
