Installing on new site

#705035
  • Resolved Anonymous

    1 year, 9 months ago

    Rank Math free

    I have a paid subscription to RankMath Pro paid through FastSpring – an authorized reseller.

    On the RankMath.com site my account does not show any subscriptions but it does give me an API key.

    Is the API key for the PRO version ?

    I have downloaded the free version. Where do I download the PRO version ?

    Please assist.
    Thanks.
    Brad

Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    1 year, 9 months ago

    Hello,

    We apologize for the inconvenience you’re experiencing. If you have a paid subscription to Rank Math PRO through FastSpring, you won’t need a separate API key for the PRO version. Instead, you’ll need to connect your Rank Math account to activate your PRO license.

    To download the Rank Math PRO version, you can log into your Rank Math account and navigate to the “My Account” section. From there, you can download the Rank Math PRO plugin zip file to your computer.

    Before installing the Rank Math PRO version, ensure that the Rank Math free version is installed on your website. Once you’ve installed the free version, you can then upload and activate the PRO version using the steps provided in our installation guide.

    If you have any further questions or need assistance with the installation process, please feel free to reach out. We’re here to help!

    Thank you for raising this concern, and we appreciate your patience as we work to resolve this for you.

    Sources:
    Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
    Where Is My Rank Math PRO License Key?
    🎅🏼 Christmas Sale! – DISCOUNT + 2x Benefits
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math

    Anonymous

    1 year, 9 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous

    1 year, 9 months ago

    Rank Math free

    I updated the sensitive information – please review …

    Jaideep Asrani

    1 year, 9 months ago

    Hello,

    Thank you for your patience.

    We have merged your accounts as requested.

    Please check on your end if everything is working as expected.

    Please go through this video tutorial that shows you how to get started with your PRO license:
    <iframe width=”560″ height=”315″ src=”https://www.youtube-nocookie.com/embed/nCDe67K_3rA&#8221; title=”YouTube video player” frameborder=”0″ allow=”accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture” allowfullscreen=””></iframe>

    Steps to be followed:
    1. Ensure that you are logged in to your paid account
    https://rankmath.com/my-account/edit-account/
    paid account rank math

    2. Disconnect and reconnect your account from inside WordPress:
    disconnect and reconnect Rank Math
    WordPress Dashboard > Rank Math > Dashboard > Help and click the connect/disconnect and then the connect button.

    You will be taken to RankMath.com again where you can connect your account to activate your license.

    You do not need to remove the free version of the plugin. Everything will be ported over to the PRO version.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    1 year, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Installing on new site’ is closed to new replies.