in my rankmath account showing no active plan I have purchased business plan of

#801990
  • Resolved Anonymous
    Rank Math free

    I am using this plan of my websites but in my rankmath account showing no active plan

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  • Hello,

    I apologize for the inconvenience you are facing with your Rank Math account showing no active plan despite purchasing the Business plan.

    If you have purchased the Business plan and it is not reflecting in your Rank Math account, please ensure that you have connected your website using the correct account. You can verify this by checking the Websites section inside your Rank Math account area. If your website is not shown there or you see a No connected websites found message, it indicates that your website is not connected to your Rank Math account.

    To resolve this issue, you may need to reconnect your website with your Rank Math account by following these steps:

    1. Navigate to WordPress Dashboard → Rank Math SEO → Dashboard → Help.
    2. If the page shows Connected, choose Disconnect Account.
    3. Click the Connect Now button and choose the correct Rank Math account associated with your Business plan.
    4. Finally, click the OK, ACTIVATE NOW button.

    Once your website is successfully connected with your Rank Math Business plan account, you should see the status updated in the Help page of your WordPress dashboard and in your Rank Math Websites section.

    If after following these steps, the issue persists, please feel free to reply to this ticket, and a human agent from our support team will assist you further.

    Thank you for bringing this to our attention. We appreciate your patience and understanding.

    Best regards.

    Sources:
    How to Ensure Your Account Has an Active Subscription » Rank Math
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    🌞 Summer Sale! – DISCOUNT + 2x Benefits
    Resolving Content AI Related Issues » Rank Math

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘in my rankmath account showing no active plan I have purchased business plan of’ is closed to new replies.