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Hi, I’ve added the alt tags to my images on the page but Rank Math doesn’t register it’s there and is showing the optimization error.
I googled this issue and saw that it happens quite often.I’ve deleted the cache and updated the plugin but wasn’t able to fix the issue.
Here are the screenshots:
https://prnt.sc/tdvy9m
https://prnt.sc/tdvyt7
https://prnt.sc/tdvz6aThanks and regards,
Ksenya
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Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I think we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Image Alt-Tags are not Registered’ is closed to new replies.