I’m getting the error “The reaction isn’t a valid JSON-reaction”.

#578909
  • Resolved Anonymous
    Rank Math free

    The plugin seems not to connect with my account, nor is it showing credits, how do I properly install the plugin or connect my account?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Please follow our guide in these links to install the plugin on your site and connect it to your Rank Math account properly:
    https://rankmath.com/kb/installing-through-the-admin-panel/
    https://rankmath.com/kb/website-not-shown-in-account/

    Let us know how this goes.

    Thank you.

    Anonymous
    Rank Math free

    Hi,

    When I connect my account it says “FREE PLAN”, and this is the only option I have. However, I did bought credits, but these are not showing. I think my account isn’t credited properly.

    I can’t seem to add a screenshot in this ticket system

    Hello,

    Yes, you will only see the FREE plan upon connecting your account.

    Also, the Content AI credits are already applied to your account. If it’s still not showing, refresh the credits count again so the plugin will request the updated credits from our server and displays the correct one

    Credits

    To share screenshots, you can upload them using this tool and add the generated link here.

    Let us know how this goes.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘I’m getting the error “The reaction isn’t a valid JSON-reaction”.’ is closed to new replies.