Hello,
Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.
Can you please share where Rank Math does not suit your needs? We’re constantly improving our service and product experience for our users. Would greatly appreciate your feedback on this.
We may also look into the issue if you allow us to check for that.
You may use a tool like imgur to share screenshots and loom to share screencast with us. That will help us to understand the situation better.
If you still wish to get a refund, please let us know here.
Looking forward to hearing back from you.
Hi Sakib,
It is not what I was looking for and I find the UI a bit cluttered to be honest.
For that reason I would still like to apply for a refund.
Could you also delete my account afterwards?
Thanks in advance for your help.
Regards,
Philippe
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those PRO files in the member area on Rank Math and will subsequently delete your account after processing the refund as requested.
Of course, we’re very sorry to see you go. We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.
We appreciate your feedback. Please do not hesitate to let us know if this doesn’t help or you have any follow-up queries.
Hello,
As requested we have deleted your account on Rank Math. From today, you won’t be able to access the member area on Rank Math. Of course, we’re very sorry to see you go.
Hope that helps.
