I purchased CONTENT AI a couple days ago- not working for me

#755384
  • Resolved Anonymous
    Rank Math free

    I purchased CONTENT AI a couple days ago- not working for me. My only option was ANNUAL.. otherwise I would have selected monthly. I would like a refund please.

    Thanks

    Kevin
    Watershed9

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those premium features we refunded.

    Of course, we’re very sorry to see you go. If you don’t mind us asking, is there any particular reason you have chosen to cancel? Perhaps there’s something we can help you with.

    We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.

    We would much appreciate any feedback you have to offer.

    Anonymous
    Rank Math free

    Thanks you!

    Hello,

    We appreciate you giving a chance to Content AI.

    We invite you to check this feature again in the future and see if the improvements we are continually making will suit your workflow better.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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