Hello,
We apologize for the inconvenience you are facing with your subscription not showing up in your account. To resolve this issue, please follow these steps:
- Log into your Rank Math account using the email address associated with your subscription at Rank Math account.
- If you still cannot see your subscription, it might be due to an email mismatch between your Rank Math account and the one used for the subscription.
- To rectify this, please contact our support team and provide the email address “J**@c*********” along with any relevant details or screenshots of the purchase invoice from FastSpring.com.
- Our support team will assist you in locating your subscription and ensuring it is correctly linked to your account.
Thank you for bringing this to our attention. If you need further assistance, feel free to reach out.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Restore Missing Content AI Credits » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
