I purchased a subscription but it still shows a free subscription in my account

Hello,

I’m sorry to hear about the issue you’re facing with your subscription showing as free in your account. When you upgrade to a PRO plan, you need to ensure that the email address associated with your PRO plan matches the one on your free account. If they differ, you must contact our support team to merge both accounts or change the email connected to your PRO plan.

To resolve this, please navigate to the Rank Math Support Forum and open a ticket. In the Ticket Title section, provide a one-line summary of the issue, and in the Ticket Question section, give more details about the problem. Make sure to enter the email address(es) you want to connect to your PRO account in the Sensitive Data section.

Here is an example of how to submit a ticket:

Our support team will then locate your PRO account and make the necessary changes as per your request.

If you have any further questions or need assistance, feel free to ask. Thank you for reaching out!

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math