numero transaction : 18647971BL159125U
date : oct 23 at 05:18 p.m
montant : 47.88 usd
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to this issue.
It appears you paid for the Content AI subscription (https://rankmath.com/content-ai/#pricing) and not Rank Math PRO (https://rankmath.com/offer/). Rank Math PRO is currently going for $69 for first-time subscribers. Content AI subscription and Rank Math PRO subscription are two different subscription packages.
The Content AI subscription is already added to your account and should be available for use once you reconnect(Disconnect and connect) your site to Rank Math from WordPress Dashboard > Rank Math > Dashboard > Help.
Kindly confirm to us that subscription to Content AI was your intention.
Thanks.
in my dashboard wordpress Credits Remaining:-65
Hello,
Looking at the account, we can see that you have exhausted all the available credits for this month on your account.
You can check the same here: https://rankmath.com/my-account/websites/
A total of 5000 credits for this month, of which 5065 were consumed by websites connected to this account.
So, the only option would be to either upgrade your Content AI plan or wait for next month to continue your Content AI subscription.
Here’s our guide on Content AI Credits and Plans, where we explain how the credits work going forward:
https://rankmath.com/kb/content-ai-plans-and-credits/
You can read FAQ’s here: https://rankmath.com/content-ai/
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
