Hello, we apologize for the inconvenience you’re experiencing with your purchase.
To download your Rank Math PRO subscription, please log into your Rank Math account and access it from your dashboard. If you are unable to find it, it’s possible that you may have upgraded to PRO using a different email address from your intended one.
In that case, please contact our support team to merge both accounts or change the email connected to the PRO account. We’ll be able to assist you further and ensure you have access to your purchased subscription.
We hope this helps resolve the issue. If you have any further questions or need assistance, feel free to ask.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
