Hello,
I apologize for the issue you are facing. If you have selected ‘Advanced’ at the bottom of the page in Rank Math and see the message about the PHP MBstring Extension missing, you need to ensure that the PHP MBstring Extension is enabled on your server to use all features of the Rank Math plugin.
To resolve this issue, you will need to contact your hosting provider and ask them to enable the PHP MBstring Extension for your website. Once this extension is enabled, you should be able to use all the features of Rank Math without any problems.
If you have any further questions or need assistance, feel free to reach out to the Rank Math support team by opening a support ticket at this link. They will be able to provide you with more specific guidance based on your website’s configuration.
Thank you for reaching out, and we’re here to help you with any further issues or questions you may have.
Sources:
List of Known Plugin Conflicts » Rank Math
This Plugin Does Not Work with Your Version of PHP » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
