I just purchased and I cant use it

Hello,

We apologize for the inconvenience you are facing with Rank Math SEO PRO. If you have followed the instructions to upgrade to Rank Math PRO and still cannot see the SEO features, please ensure that you have activated the Rank Math PRO plugin after installing it.

To activate the Rank Math PRO plugin, please navigate to your WordPress Dashboard, then go to Plugins → Installed Plugins. From there, select the Rank Math SEO PRO plugin and click on Activate. You can refer to the screenshot below for guidance:

After activating the plugin, you will need to connect your Rank Math account to activate your license. You can do this by clicking on Activate Now in the notification that appears after activation. Follow the prompts to connect your Rank Math account as shown in the screenshot below:

If you encounter any issues during this process, please feel free to reach out to our support team using the email address associated with your Rank Math PRO account. We will be more than happy to assist you further.

Thank you for raising this concern, and we appreciate your patience as we work to resolve this issue for you.

Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

Content AI does indeed work with Rank Math FREE. We’ll help you figure out how to use Content AI with Rank Math FREE.

Firstly, please go to https://rankmath.com/my-account/, login, and check to see if your Content AI plan is showing as expected.

If your plan is showing as expected, you can go to the WordPress dashboard to disconnect and reconnect your Rank Math account. To do that, navigate to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account.

Lastly, head over to WordPress Dashboard > Rank Math > General Settings > Content AI and refresh the credits. Here’s a screenshot for reference:

Once done, please go back to using Content AI and it should work without any issues.

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.