i have purchased a business version of rank math seo and my AI content is 0

#595840
  • Resolved Anonymous
    Rank Math free

    I have purchased a Business version of Rank Math SEO and I didnt got my ai content it is showing 0 i dont know why please fix this issue as soon as possible

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  • Hello,

    Thank you for reaching out to Rank Math support. We are sorry to hear that you are facing this issue with your Content AI credits.

    Don’t worry, we can fix this easily by following these steps:

    1. First, make sure you are logged in to the same Rank Math account that you used to buy the Content AI credits. You can check your account details and your remaining credits here: https://rankmath.com/my-account/. This is how it should look like:
    2. Next, if the number of credits on this page is correct, but not on your website, you need to disconnect and reconnect your Rank Math account on your WordPress dashboard. This will refresh your connection and sync your data. To do this, go to Rank Math > Dashboard > Help and click the Disconnect button. Then, click the Connect button to reconnect your account. Here are some screenshots to guide you: (https://i.rankmath.com/eCONSp, and https://i.rankmath.com/4Z6ASb).
    3. Finally, go to your Content AI box in any of your post/page and refresh the credits count by clicking the Refresh button. This will update your website with the latest number of credits from our server. Here is how to do it:

    We hope these steps will help you solve the problem. If you still have any issues or questions, please let us know. We are always happy to help.

    Thank you for using Rank Math!

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