i have purchase ai Starter Perfect For Beginners but i am unable to use it , it

#774760
  • Resolved Anonymous

    1 year, 5 months ago

    Rank Math free

    i have purchase ai Starter Perfect For Beginners and i have paid 59.88 dollar but i am unable to use it , it is showing 0 credits please help me you can call me on 8182830201

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 5 months ago

    Hello,

    We apologize for the inconvenience you are facing with the Content AI Starter plan. It seems like you are experiencing an issue with the credits not reflecting correctly after your purchase.

    To assist you further with this matter, please assign this ticket to a human agent by clicking on the available button. Our team will investigate the issue and provide you with a resolution promptly.

    Thank you for bringing this to our attention.

    Sources:
    Content AI – Your Personal AI Assistant by Rank Math

    Rakibuzzaman Siam

    1 year, 5 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please try to disconnect and reconnect your Rank Math account from WordPress dashboard > Rank Math > Dashboard > Help:

    https://i.rankmath.com/ZvEfVb
    https://i.rankmath.com/OZSwOw

    After doing so, please try to refresh the credits from WordPress Dashboard > Rank Math > General Settings > Content AI and see if that works for you. Here’s a screenshot for reference:

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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