I have my RankMath connected, but am not showing any data despite having traffic

#639437
  • Resolved Anonymous
    Rank Math free

    I have my RankMath connected, but am not showing any data despite having traffic in Analytics. I have hooked Rank Math accounts up before and never seen this issue. Everything is connected, the property and stream are selected, but no data is showing in Dashboard.

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  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to this issue.

    If you do not see any data inside your Analytics module, this guide might help you. please follow these steps:

    A.

    Pre-check List
    #1. You should not be using any other Google Analytics plugin.
    #2. Update to the latest versions of Rank Math
    #3. Ensure that you are logged in to your account:
    https://rankmath.com/my-account/

    #4. Disconnect and reconnect your account from WordPress dashboard > Rank Math > Dashboard > Help

    B

    #1. Please delete RankMath’s app from here:
    https://myaccount.google.com/permissions

    #2. Re-create tables by clicking WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Re-create database Table button.

    #3. Reconnect the account inside Rank Math by clicking here and ensure that you approve all the permission notices that show up:
    WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the Reconnect link

    Allow all the permissions on the next screen.
    https://rankmath.com/wp-content/uploads/2021/01/Allow-Permissions-to-Google-App-1.jpg

    #4. Let the process complete, which might take around 30 minutes.
    #5. Now head over to WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Rebuild Index for Analytics button.

    #6. Please check if the data shows up here:
    https://yourwebsite.com/wp-admin/admin.php?page=rank-math-analytics#/


    If that does not help, please paste the data from here:
    WP Dashboard > Rank Math > Status & Tools > System Status and click the Copy System Info to Clipboard button
    https://i.rankmath.com/BJ3RCN+

    Let us know how it goes.

    We are really looking forward to helping you.
    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I have my RankMath connected, but am not showing any data despite having traffic’ is closed to new replies.