new error
API Error: cURL error 28: Operation timed out after 30001 milliseconds with 0 bytes received
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to this issue.
Please try whitelisting this IP 193.138.6.5 and the user-agent RankMathApi/2.0.2; https://rankmath.com.
You can do this in the firewall or ask your web hosting provider to help you further.
Here is a guide you can follow for more details on this issue: https://rankmath.com/kb/api-http-400-error/
Let us know how it goes. If you have any other questions or feedback, please feel free to contact us again.
Hello,
We’ve checked your website and after clearing the SEO Analyzer cache from the Database Tools, it is working properly:
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Yes, I see that now it is suddenly working. Any idea on why I can’t submit URL’s for instant indexing?
Hello,
We can see from WP Admin > Rank Math > Instant Indexing > History that each recent attempt at Instant Indexing results in a 429 response code. Kindly refer to this KB on how to fix it: https://rankmath.com/kb/how-to-fix-429-error-with-indexnow-api/.
We applied the steps outlined in the article and now you just have to wait for a few hours before submitting another URL again.
If the issue persists, another site on your server is likely submitting lots of URLs to IndexNow API and using up the quota assigned to your shared IP address. This is common with websites on a shared hosting server. In this case, you may wait it out or contact your host.
Let us know how it goes.
Thank you.
Facing same issue with SEO analyzer giving errors: API Error: HTTP 400 error.
Hello,
We’re glad that this issue is already resolved.
If you have any other concerns, please don’t hesitate to contact us anytime to assist you further.
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We noticed you added something to the sensitive data section before this ticket was closed by our bot. I have just reopened the ticket, please let us know if you still need help with this.
Thank you for choosing Rank Math
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
