I cancelled Content AI Creator AND I WAS STILL CHARGED

#699803
  • Resolved Anonymous

    1 year, 9 months ago

    Rank Math free

    Yesterday I Cancelled the Content AI Creator from renewing, I didnt even manage to find use for it or use it during the trial. Then today I see a charge on my account for 130$………. with the account still not deactivated?

    Now obviously im upset, can someone please for the love of get rid of the content AI subcription and refund the cost.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Adetayo

    1 year, 9 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We can see that the Content AI subscription is not active on this account.

    Can you please check if the subscription to Content AI was done with another email?

    If this is the case, please provide the email you used so we can do a refund.

    Hope that helps and please don’t hesitate to let us know if you have any other questions.

    Thank you.

    Anonymous

    1 year, 9 months ago

    Rank Math free

    j**************@g********

    The account with my pro plan

    Thank-you

    Adetayo

    1 year, 9 months ago

    Hello,

    The refund will be made as you have requested

    Since you have another Rank Math account and to avoid any confusion in the future, would you like to merge these two accounts?

    If so, please tell us the preferred email address and we will do the needful.

    Thank you for choosing Rank Math.

    RankBot

    1 year, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘I cancelled Content AI Creator AND I WAS STILL CHARGED’ is closed to new replies.