I bought wrong product

#723348
  • Resolved Anonymous
    Rank Math free

    Hi,

    I think I bought the wrong product. Instead of SEO Plugin Pro, accidentally I purchased content AI. Can you please help me in changing the product to SEO Plugin please?

    Thank you,

    Emre Yildirim

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for reaching out to us. We understand the situation and we’re sorry for any inconvenience this may have caused.

    Unfortunately, downgrading your subscription is not possible at the moment. However, we can process a refund for your purchase, and then you can proceed to purchase the SEO Plugin Pro subscription based on your requirements.

    If you would like us to process your refund, please let us know, and we will be happy to assist you further.

    For more details, you can refer to the below KB article on the subject:
    How do I downgrade my Rank Math or Content AI Plan?

    We look forward to hearing back from you.

    Sources:
    Bulk Editing Options in the Rank Math SEO Plugin
    How to Restore Missing Content AI Credits » Rank Math

    Anonymous
    Rank Math free

    Hi,

    If you can do the refund, then I can buy SEO Plugin. Please start refunding process, after than I will buy SEO Plugin.

    Thank you,

    Emre

    Hello,

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    Don’t hesitate to get in touch if you have any other questions.

Viewing 3 replies - 1 through 3 (of 3 total)

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