Hello,
Thank you for reaching out to us. We are sorry for the inconvenience you are facing.
We understand that you intended to purchase the Rank Math SEO Pro but ended up with the Content AI plan instead. Downgrading from the Content AI plan to the Rank Math SEO Pro is not possible at the moment. However, we can process a refund for your purchase, and then you can proceed to purchase the Rank Math SEO Pro.
Please let us know if you would like us to process your refund. If you need further assistance, feel free to ask.
We look forward to hearing back from you.
Sources:
Content AI – Your Personal AI Assistant by Rank Math
Hello.
Thank you. Can you please process a refund. Then I will purchase the Rank Math SEO Pro.
Best Regards
Espen
Hello.
Did you get my last message?
Can you please process a refund. Then I will purchase the Rank Math SEO Pro.
Best Regards
Espen
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
Please purchase the PRO plugin here: https://rankmath.com/pricing/
We really look forward to hearing back from you. Thank you.
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
