Hello,
We apologize for the inconvenience you’re experiencing with your Rank Math PRO subscription. To resolve this issue, please submit a ticket to our support team by clicking on the “submit a ticket” button on the Rank Math Support Forum. In the “Ticket Title” section, enter a one-line summary of the issue, and in the “Ticket Question” section, provide more details about the problem you’re facing.
In the “Sensitive Data” section, please enter the email address you used to purchase the PRO plan or a screenshot of the invoice you received from FastSpring.com. Once done, click the “SUBMIT YOUR TICKET” button.
Our support team will then locate your PRO account and ensure that it is added to your account so you can start using it. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this for you.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Change or Update the Payment Method » Rank Math
How to Cancel Your Rank Math PRO Subscription » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
