I bought pro but I don't see it in my account - Support

Resolved Anonymous
1 year, 9 months ago

Rank Math free

HI,

I wanted to revisit this. So I have the rank math pro zip file, and receipt that I bought it but it’s not showing up in my account. How can we figure out why it’s not showing up in my account? I bought it because it said I could use it on unlimited sites and I manage about 10 sites so it’s kind of a big deal that I figure this out. Otherwise I’ll just use Yoast premium for $10 a month per site.

Viewing 1 replies (of 1 total)

RankBot
1 year, 9 months ago

Hello,

We apologize for the inconvenience you’re experiencing. If you have the Rank Math PRO zip file and the receipt for the purchase, but it’s not showing up in your account, there might be an issue with the email address used for the purchase.

To resolve this, please contact our support team using the button on our website, and they will assist you in merging both accounts or changing the email address connected to the PRO account. We understand the urgency of this matter, and we appreciate your patience as we work to resolve this issue for you.

If you have any further questions or concerns, please feel free to reach out to our dedicated support team. Thank you for bringing this to our attention.

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
Installing Rank Math on a Multisite Environment » Rank Math
How to Upgrade to Rank Math PRO » Rank Math
Why Rank Math Is Better Than Yoast » Rank Math

This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

RankBot
1 year, 8 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I bought pro but I don’t see it in my account’ is closed to new replies.