I bought pro but I don’t see it in my account

#667485
  • Resolved Anonymous

    2 years ago

    Rank Math free

    Hi, I bought pro and have the receipt and it sent to the email I use to sign into this account and have the zip file as well have it installed on a couple of my sites. Can you help me figure out why it’s not showing in my account?

Viewing 1 replies (of 1 total)
  • RankBot

    2 years ago

    Hello,

    I apologize for the inconvenience you’re facing. If you have purchased Rank Math PRO and it is not showing in your account, there could be a couple of reasons for this.

    Firstly, please make sure that you are logged into the correct Rank Math account that you used to make the purchase. Sometimes, users may have multiple accounts or accidentally log in with a different email address. Please double-check that you are using the correct email address associated with your Rank Math PRO purchase.

    If you have confirmed that you are using the correct email address and the PRO version is still not showing in your account, please contact our support team by opening a ticket on our Rank Math Support Forum. Our support team will be able to assist you further and ensure that your Rank Math PRO purchase is properly linked to your account.

    Thank you for your understanding, and please let us know if you have any further questions or concerns.

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    Where Is My Rank Math PRO License Key?
    How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 year, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I bought pro but I don’t see it in my account’ is closed to new replies.