Hello,
Thank you for contacting us. We noticed that you marked this ticket as resolved, and we wanted to check if everything is okay now. Did you manage to get access to Rank Math PRO? If you are still having any trouble, please don’t hesitate to let us know. We are here to help you.
If you can access Rank Math PRO now, then it’s possible that you used a different account to purchase it, because this one is still showing as “Free”. If that’s the case, we can merge your duplicate accounts for you, so you can have everything in one place. Just let us know the email address of the other account, and we’ll take care of it.
We look forward to hearing back from you. Have a great day!
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
