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Im trying to add a focus keyword in my post and also trying to edit snippet but settings are being reversed after the update and focus keyword is also not getting saved.
i have checked plugin conflict, theme conflict and also tried page rules method in cloudflare. javascript has no blocking error in chrome console. and no firewall is blocking rankmath.
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Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
In this case, we suggest you while saving the metadata, please keep the browser console open in the “Network” tab and see what is the status code of the following route:
https://www.yourdomain.com/wp-json/rankmath/v1/updateMeta?_locale=userYou can find the browser console in your browser following this guide: https://balsamiq.com/support/faqs/browserconsole/
If it’s returning any other value than a 200, there’s something wrong with the route and we would request you to get in touch with your hosting provider to make sure that REST APIs are not getting blocked.
However, if it returns 200 but still not saving then, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Looking forward to helping you.
Thank you.
The ticket ‘I am unable to make changes in snippet and also cant add focus keyword.’ is closed to new replies.