I am new and I purchased the wrong product.

#795764
  • Resolved Anonymous

    8 months, 2 weeks ago

    Rank Math free

    I would like to request a refund of my purchase of Content AI. I wanted to purchase Rank Math SEO. My invoice number is RANKMATH240501-4029-14126 If at all possible, please convert this purchase to Rank Math SEO otherwise process a refund per your 30 day refund policy. Once I receive confirmation of my refund I will purchase Rank Math SEO

    Please contact me at j******@f***************** with any questions.

    Thank you.

Viewing 1 replies (of 1 total)
  • Miguel

    8 months, 2 weeks ago

    Hello,

    Thank you for contacting support.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    Don’t hesitate to get in touch if you have any other questions.

    RankBot

    4 months, 4 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I am new and I purchased the wrong product.’ is closed to new replies.