I am getting error undefined while sending post for instant indexing

#569445
  • Resolved Anonymous
    Rank Math free

    Getting error undefined while sending the posts for instant indexing
    Previously the posts were send successfully. On debugging i got
    Warning: openssl_sign(): Supplied key param cannot be coerced into a private key in

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    The error message, “OpenSSL Unable to sign data” seems to suggest an issue with the SSL certificate, or some other server-side configuration issue with the OpenSSL module. Please get in touch with your hosting provider and see if they have a solution regarding this.

    If everything is correct and the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    For which email id should i create a temporary login and level of user to be kept

    Hello,

    You can use s******@r*********** as an email address and please allow admin-level access to that account.

    Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous
    Rank Math free

    I have updated the information.

    Hello,

    This error indicates that the current API key you have for the Instant Indexing is no longer working, so you would need to generate new keys by following the steps here once again: https://rankmath.com/blog/google-indexing-api/

    Hope this helps clarify the situation.

    Don’t hesitate to get in touch if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘I am getting error undefined while sending post for instant indexing’ is closed to new replies.