Get AI SEO for FREE.

https://ticketexpress.com.co/

#4591

Resolved Anonymous
5 years, 8 months ago

Rank Math free

the favicon of my site changed since I installed the Rank Math plugin
before the icon appeared on the tab now appears it does not seem anything

Viewing 2 replies - 1 through 2 (of 2 total)

Michael Davis
5 years, 8 months ago

Rank Math pro

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

This is quite unexpected, can you reproduce this issue when you only have Rank Math plugin activated on your site and all other plugins deactivated? Please follow the steps outlined on this page to investigate this: https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/

Looking forward to helping you. Thank you.

Todd
5 years, 8 months ago

Rank Math free

Hello,

I wanted to add that there is nothing in Rank Math that interferes with your favicons.

I took a close look and seems like the favicon image is too large:
https://i0.wp.com/ticketexpress.com.co/wp-content/uploads/2019/02/cropped-logo-ticket-express-2019-solo-1.png

Please decrease it to 64x64px or at the most 128×128.

Do let us know if that works afterward.

Thank you.

RankBot
5 years, 7 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘https://ticketexpress.com.co/’ is closed to new replies.