how to remove product schema data?

#625049
  • Resolved Anonymous
    Rank Math free

    how to remove product schema data?
    I have disabled Schema (Structured Data) on the dashboard but it still shows the product data live.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    We’ve checked your product using Google’s Rich Results test tool, and the product schema is not coming from Rank Math.

    The product schema could be coming from one of your plugins or active theme.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), to determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Hope that helps.

    Thank you.

    Anonymous
    Rank Math free

    How can I find where this schema data comes from?

    Hello,

    I would suggest following through the steps of my colleague that was previously mentioned. However, I’d like to add a couple more steps to figure out what might be causing this.

    Once the Health Check plugin is activated and you are now in troubleshooting mode. Please activate our plugin first and then WooCommerce. Then, go to one of your Product pages and press CTRL + U. This should pull up the Source code of the product page.

    Once inside, press CTRL + F and search for this string here:
    "@type":"Product"

    Then, activate your plugins one by one to check what might be adding this. Hit CTRL + R on the Page source code every time you activate a plugin in troubleshooting mode.

    If this is too hard for you, we can check it out as well. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘how to remove product schema data?’ is closed to new replies.