how to conncet my 50 credit to my wordpress site?

#606259
  • Resolved Anonymous
    Rank Math free

    i bought my 50 credits but i don’t know how to conncet my wordpress.

    I already use rank math plug-in, but i can’t found how to apply my 50 credits

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please make sure you’ve logged in to the account that you’ve used to purchase Content AI credits? If so, please head over to your Rank Math Account > Website or visit this URL: https://rankmath.com/my-account/websites/

    Check if you are able to see the correct Content AI credits.

    If the credit count is correct but not on your website, please head over to your WordPress admin area > Rank Math > Dashboard > Help, and from there disconnect and reconnect your Rank Math account.

    https://i.rankmath.com/ZvEfVb
    https://i.rankmath.com/OZSwOw

    After doing so, please head over to your Content AI and refresh the credits count again so the plugin will request the updated credits from our server and displays the correct one.

    Let us know how that goes.

    Thank you.

    Anonymous
    Rank Math free

    =

    Hello,

    We can merge both emails into a single account to avoid further confusion.

    If you prefer that, please let us know which email address you wish to keep and we will merge the accounts for you.

    We are looking forward to hearing back from you. Thank you.

    Anonymous
    Rank Math free

    .

    Anonymous
    Rank Math free

    Plese read my Sensitive Data.

    Hello,

    Thank you for your patience.

    We have merged your accounts as requested. Please check the details in the sensitive data section.

    Please check on your end if everything is working as expected.

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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