How do I switch the admin of RankMath to my client’s email address?

#557726
  • Resolved Anonymous

    2 years, 6 months ago

    Rank Math free

    Hi RankMath,

    I am helping my client with their website and have installed RankMath in their WordPress system. However, the account is currently using my email address and needs to be switched to the client’s email address. They have an account with RankMath. How do we switch the site to their account? Do I disconnect it from mine and then connect it to theirs? Or will this lose all our configuration and we have to start over?

    Please help!
    Mark

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    2 years, 6 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention.

    In this case, you can disconnect the website from your account, then reconnect it to your client’s own account.

    By doing so, the website will not lose its configuration as connecting a website to a Rank Math account does not affect the data you have already set up inside the plugin.

    Hope that helps.

    Thank you.

    Anonymous

    2 years, 6 months ago

    Rank Math free

    Thanks Reinelle, your answer has clarified the next step for me. I will disconnect and reconnect with confidence!

    Mark

    Md. Sakib Khandaker

    2 years, 6 months ago

    Rank Math agency

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘How do I switch the admin of RankMath to my client’s email address?’ is closed to new replies.