Hi there,
We’re sorry to hear that you’re having trouble with your subscription. We understand how important it is to have access to the features and services that you paid for.
Can you please confirm what subscription you’re referring to? We could not find any Rank Math PRO subscription associated with this account, but we can see that you have a Content AI credit subscription. Is this what you’re talking about?
Content AI is a feature that allows you to write high-quality content for your website using artificial intelligence. You can use it on any website that you own or manage, as long as you are signed in to the same account and have enough credits in your account. You can learn more about Content AI: https://rankmath.com/content-ai/.
If you do have a Rank Math PRO subscription, then it might be on another account. If you share your Rank Math PRO email address or purchase receipt with us, we can help locate your Rank Math PRO account and assist you with your issue.
Thank you for choosing Rank Math!
Yes, Its content AI subscription how can I use
Hi again,
We’re glad to hear that you have a Content AI subscription and you want to use it on your new website. We’re happy to help you with that.
Content AI is a feature that allows you to optimize high-quality content for your website using artificial intelligence. You can use it on any website that you own or manage, as long as you are signed in to the same account that has the Content AI credits. You can learn more about Content AI here.
To use Content AI on your new website, you need to connect it to your Rank Math account by following these steps:
- Go to Rank Math > Dashboard > Help on the new website.
- Click on the Connect Account button and sign in with the same email and password that you used for your Content AI subscription.
- Once connected, you will see a green checkmark next to your account name and email.
- Now, you can use Content AI on your new website.
We hope this helps you use Content AI on your new website and create amazing content for your audience. If you have any other questions or concerns, please feel free to contact us anytime. We’re always here to help you.
Thank you for choosing Rank Math and for trusting us with your site’s SEO. We hope you have a wonderful day!
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
