Hi we just paid for the plugin but cant log in.

#598850
  • Resolved Anonymous

    2 years, 3 months ago

    Rank Math free

    We paid using paypal email i***@e*********************.

    We can’t access the account password, even forget password option doesn’t work, as we can’t enter a password, just gives us a link.

    We then tried to login using our google account, is there a way you can merge these accounts? or send us a password for the i***@e*********************.

    Kind regards

    Jas from Essex Interactive

Viewing 1 replies (of 1 total)
  • Princess

    2 years, 3 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Yes, we can reset the password for you and send you account details. If you like to merge these two accounts, please tell us your preferred email address and we will do the needful.

    We really look forward to helping you.

    RankBot

    2 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Hi we just paid for the plugin but cant log in.’ is closed to new replies.