Help with instant indexing - Support

Resolved Anonymous
1 year, 9 months ago

Rank Math free

Hi.

trying to save post and get error

E_ERROR lign 239 du fichier /public_html/wp-content/plugins/fast-indexing-api/vendor/firebase/php-jwt/src/JWT.php. Message d’erreur : Uncaught DomainException: OpenSSL unable to sign data in /public_html/wp-content/plugins/fast-indexing-api/vendor/firebase/php-jwt/src/JWT.php:239

i am using cloudflare

thank you

Viewing 1 replies (of 1 total)

RankBot
1 year, 9 months ago

Hello,

I’m sorry to hear that you’re encountering an error while trying to save your post. The error message you’re seeing seems to be related to an issue with the Fast Indexing API plugin and the JWT.php file. This could be due to a conflict with the OpenSSL library.

Since you mentioned that you are using Cloudflare, it’s possible that Cloudflare might be blocking access to the Rank Math files, which could be causing this issue.

To resolve this, I recommend adding page rule(s) in Cloudflare to disable security for the URLs related to Rank Math. You can follow the steps outlined in this guide to add a page rule in Cloudflare: How to Whitelist Rank Math File in Cloudflare.

If you continue to experience issues after following these steps, please feel free to reach out to our dedicated support team directly from here: Contact Our Dedicated Support Team. Our support experts are available 24/7 and will be more than happy to assist you further.

Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.

Sources:
Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math
How to Fix 429 Error with IndexNow API » Rank Math

This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

RankBot
1 year, 8 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Help with instant indexing’ is closed to new replies.