Hello an aurl does not open

#557396
  • Resolved Anonymous

    2 years, 6 months ago

    Rank Math free

    Hello, in the web correoinstitucionalonline.info I have installed the Rank Math, but I made some redirections because some urls were without / at the end, I redirected them to the version with / at the end of the url and one of them did not open and the salug was correct, when I deactivated the Rank Math, everything worked again without problems the url https://correoinstitucionalonline.info/como-acceder-al-correo-institucional-universidad-rovira-i-virgili/ opens and the rest open with the / at the end. What should I do to continue using Rank Math and not have problems? Thanks

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  • Jaideep Asrani

    2 years, 6 months ago

    Hello,

    Thanks for contacting us and sorry for the inconvenience caused.

    Our plugin’s Redirections module can’t be used for redirecting one version of the URL to another version as it will create a redirection loop.

    Please deactivate the redirections you have created in our redirections module to redirect the non-trailing slash version to the trailing slash and follow this guide to add a rewrite rule in your .htaccess file for that: https://rankmath.com/kb/how-to-redirect-to-urls-with-trailing-slash/

    Hope that helps. Let us know if you need any other assistance.

    RankBot

    2 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Hello an aurl does not open’ is closed to new replies.