Hello,
Thank you for reaching out and I apologize for the trouble.
Can you please provide us with more information about this issue? What exactly are you trying to do? It would also help us if you could share a screenshot of the error. This will help us diagnose the problem and provide you with a solution.
Please reply to this ticket with the requested information and we’ll get back to you as soon as possible.
Thank you for your cooperation and patience.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
