Google search console is not connecting.

#623415
  • Resolved Anonymous
    Rank Math free

    Hi,

    Rankmath seems to be failing to connect my site with google search console.

    The white drop down menu remains empty and does not list the site: https://www.senzabilityenergy.co.za

    I have tried clicking the reconnect button but that hasn’t helped.
    All permissions were accepted.

    Please advise on the way forward.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please make sure that you’ve connected the correct Google account and not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    After that, please follow this guide to remove Rank Math App from your Google account and reconnect it with all the required permissions, and see if that resolves the issue: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Hi thank you for the reply. I have just checked and done all of the above and it still wont connect.

    Please advise.

    Thank you!

    Hello,

    Before further troubleshooting, please ensure that you have verified your email/account as the owner of the property. Go to your Google Search Console > Settings > Users and permissions:

    If the issue still persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Thank you so much! Verifying ownership with google search console worked!

    Have a good day!

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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