Google index issue

#574308
  • Resolved Anonymous

    2 years, 5 months ago

    Rank Math free

    Hi,
    Wish you have good day!
    I want to submit my website URL to GSC, but it keeps tell me: During live testing, indexing issues were detected with the URL.
    Here is link of my robots.txt: https://hongtairefractory.com/robots.txt
    I tried to several ways to solve this problem, such as: deactived plugin, change theme, edit robots.txt again and again, send ticket to cloudways.com, bulid a new page and submit to GSC, etc.
    All of them are not working.
    It would be very thankful if you may help me solve this probelm.
    Thanks in advance!

Viewing 1 replies (of 1 total)
  • Reinelle

    2 years, 5 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve checked your site, and it seems that you’re using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?

    Please note that we don’t offer support for nulled or cracked plugins as we explain here: https://rankmath.com/kb/rank-math-pro-nulled/

    Regarding the issue, your site is already set to index. However, your robots.txt does not contain our default and recommended rules here:
    https://rankmath.com/kb/how-to-edit-robots-txt-with-rank-math/#default-rules

    Once done, clear your website’s cache and check again your URLs using URL Inspection Tool and request it there: https://developers.google.com/search/docs/crawling-indexing/ask-google-to-recrawl

    Looking forward to helping you.

    Thank you.

    RankBot

    2 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Google index issue’ is closed to new replies.