Google crawling and indexing issue.

#625544
  • Resolved Anonymous
    Rank Math free

    I am using rank math plugin in my website. In the starting days google has crawled and indexed my web pages but from last 15 days google is not crawling and not even indexing my new pages. And also my indexed web pages are not visible in google search, why?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Upon checking your website using the site: operator, it seems that there are hacked URLs appearing with different subdomains. Please refer to the screenshot attached in the sensitive data section.

    If you haven’t addressed it, here is a guide on how to clean up your website:
    https://sucuri.net/guides/how-to-clean-hacked-wordpress/

    And how to secure your web server: https://mythemeshop.com/blog/web-server-security/

    And to secure your WordPress:
    https://mythemeshop.com/blog/wordpress-security-tips/

    It is essential that you always run updated versions of all the products you use on your website but it is even more essential to choose a good web host because in your case I think the hackers gained access via your web server.

    Otherwise, they would not have been able to create those sub-domains where malware pages can be found.

    Hope that helps.

    Thank you.

    Anonymous
    Rank Math free

    I am using hostinger web hosting. Just now I have done malware scanning of website in my hosting but it is showing website is safe and free from malware.

    Anonymous
    Rank Math free

    How can I remove these spam urls from my site?

    Hello again,

    I understand it can be frustrating seeing these spammy link

    Before removing the spammy URLs from Google, the first step is to clean the website and remove any malware. Here is another guide on how to clean up your website: https://www.wordfence.com/docs/how-to-clean-a-hacked-wordpress-site-using-wordfence/

    Here are a few tips to speed up the removal of spam URLs from the Google index after your website is hacked:

    1. Make a complete backup of your hacked website so that you can continue inspecting the hacker approach even after you recover your hacked website.

    2. Manually inspect your hosting website and make sure all files that are added by hackers are removed promptly. The earlier you do it, the better.

    3. Check every file on your website and remove any unknown software programs, code, folders and plugins. Remove them promptly.

    4. Modify your website code so that all non-existing pages return a 404 error code. When someone visits a page that doesn’t exist, make sure every such URLs returns a 404 Error Code instead of the usual “200 OK” return code.

    5. Identify the most important pages that were getting traffic to your website. Resubmit those pages, including your homepage, to Google Search Console and request reindexing. This will help in getting Google to reindex your important pages and replace the cached spam copy with your original content.

    6. Go to URL removal tool on Google Search Console and manually submit the spam URLs that you want to be removed from Google. Remember not to do this for your valid URLs. Be aware that this process will only temporarily hide the pages and not permanently remove from Google. So, this can be used as a quick solution and as a permanent solution, you must implement 404 return code for all those pages.

    7. Create a temporary sitemap file that lists all spammy URLs found in Google’s index. All those URLs listed on those pages should return appropriate return codes (In case of removed pages, 404 or 410 error code should be returned. In case of good pages, valid success code should be returned.) By submitting such a sitemap file, Google can quickly find those URLs and try to reindex. When the sitemap file is processed, if Google finds pages with 404 or 410 error codes, such pages will be marked for removal. This temporary sitemap can be removed once all the unwanted pages from your site are removed from Google’s index.

    8. Check the Robots.txt file and make sure the folders where the spam URLs appear are not blocked for the Google bots. If those files or folders are blocked, then the bots will not be able to access the URLs so they won’t notice the 404 response codes. This may delay in the removal of the URls from the index.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Google crawling and indexing issue.’ is closed to new replies.