Hello,
Thank you for your query, and we are so sorry about the trouble this must have caused.
Please get in touch with your web host and ask them to set at least the following values:
PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000
After that, check if this helps resolve the gray or blank screen issue on your website.
We hope that helps, and please don’t hesitate to get in touch if you have any other questions.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
