google analytics not connecting

#734732
  • Resolved Anonymous
    Rank Math free

    please help me, my google analytics not connecting

    
    ### rank-math ###
    
    version: 1.0.211
    database_version: 1
    plugin_plan: Free
    0: Free
    1: 750
    2: undefined
    active_modules: link-counter, seo-analysis, sitemap, woocommerce, 404-monitor, redirections, analytics, local-seo, rich-snippet, content-ai, image-seo, role-manager, instant-indexing
    refresh_token: توکن موجود می‌باشد.
    permissions: 
    	کنسول جستجو: داده شده
    rank_math_404_logs: 32 کیلوبایت
    rank_math_redirections: 32 کیلوبایت
    rank_math_redirections_cache: 32 کیلوبایت
    rank_math_internal_links: 80 کیلوبایت
    rank_math_internal_meta: 48 کیلوبایت
    rank_math_analytics_gsc: 80 کیلوبایت
    rank_math_analytics_objects: 160 کیلوبایت
    rank_math_analytics_inspections: 128 کیلوبایت
    
    ### wp-core ###
    
    version: 6.4.2
    site_language: fa_IR
    user_language: fa_IR
    timezone: Asia/Tehran
    permalink: /blog/%postname%/
    https_status: true
    multisite: false
    user_registration: 1
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 133
    dotorg_communication: true
    
    ### wp-dropins (3) ###
    
    advanced-cache.php: true
    maintenance.php: true
    object-cache.php: true
    
    ### wp-active-theme ###
    
    name: Woodmart Child (woodmart-child)
    version: 1.0.0
    author: وردپرسٍ من!
    author_website: http://xtemos.com
    parent_theme: Woodmart (woodmart)
    theme_features: core-block-patterns, woocommerce, wc-product-gallery-zoom, widgets-block-editor, post-thumbnails, post-formats, automatic-feed-links, title-tag, html5, menus, editor-style, editor-styles, align-wide, widgets
    theme_path: /home/nazbgwsg/public_html/wp-content/themes/woodmart-child
    auto_update: غیرفعال‌ شده
    
    ### wp-parent-theme ###
    
    name: Woodmart (woodmart)
    version: 7.4.3
    author: وردپرسٍ من!
    author_website: https://i-wp.ir/product/woodmart/
    theme_path: /home/nazbgwsg/public_html/wp-content/themes/woodmart
    auto_update: غیرفعال‌ شده
    
    ### wp-mu-plugins (1) ###
    
    WP REST Cache - Must-Use Plugin: version: 2021.3.0, author: Richard Korthuis - Acato
    
    ### wp-plugins-active (23) ###
    
    Akismet Anti-spam: Spam Protection: version: 5.3.1, author: Automattic - Anti-spam Team, به‌روزرسانی فعال است
    Cart Reports for WooCommerce: version: 1.4.0, author: WooCommerce, به‌روز‌رسانی خودکار غیرفعال است 
    Change From Email: version: 1.2.1, author: Marian Kadanka, به‌روزرسانی فعال است
    Classic Editor: version: 1.6.3, author: WordPress Contributors, به‌روزرسانی فعال است
    Contact Form 7: version: 5.8.6, author: Takayuki Miyoshi, به‌روزرسانی فعال است
    Contact Form CFDB7: version: 1.2.6.7, author: Arshid, به‌روزرسانی فعال است
    Dash Notifier: version: 1.2, author: LiteSpeed Technologies, به‌روزرسانی فعال است
    DIGITS: WordPress Mobile Number Signup and Login: version: 7.9.3, author: UnitedOver, ippanel, به‌روز‌رسانی خودکار غیرفعال است 
    Dokan: version: 3.9.8, author: weDevs, به‌روزرسانی فعال است
    Elementor: version: 3.19.0, author: Elementor.com, به‌روزرسانی فعال است
    Elementor Pro: version: 3.18.3, author: Elementor.com, به‌روز‌رسانی خودکار غیرفعال است 
    Farazsms: version: 2.7.3, author: farazsmsdeveloper, به‌روزرسانی فعال است
    LiteSpeed Cache: version: 6.0.0.1, author: LiteSpeed Technologies, به‌روزرسانی فعال است
    Rank Math SEO: version: 1.0.211, author: Rank Math, به‌روزرسانی فعال است
    ReCaptcha v2 for Contact Form 7: version: 1.4.5, author: IQComputing, به‌روزرسانی فعال است
    Safe SVG: version: 2.2.2, author: 10up, به‌روزرسانی فعال است
    Super Progressive Web Apps: version: 2.2.23.1, author: SuperPWA, به‌روزرسانی فعال است
    TeraWallet: version: 1.4.10, author: StandaloneTech, به‌روزرسانی فعال است
    WooCommerce: version: 8.5.2, author: Automattic, به‌روزرسانی فعال است
    Woodmart Core: author: (undefined), version: 1.0.40, به‌روز‌رسانی خودکار غیرفعال است 
    WP REST Cache: version: 2023.2.1, author: Acato, به‌روزرسانی فعال است
    افزونه پرداخت امن زرین‌پال برای ووکامرس: version: 4.9.3, author: Masoud Amini , alireza yousefi, به‌روز‌رسانی خودکار غیرفعال است 
    ووکامرس فارسی: version: 7.1.3, author: ووکامرس فارسی, به‌روزرسانی فعال است
    
    ### wp-server ###
    
    server_architecture: Linux 4.18.0-477.15.1.lve.2.el8.x86_64 x86_64
    httpd_software: LiteSpeed
    php_version: 8.1.26 64bit
    php_sapi: litespeed
    max_input_variables: 10000
    time_limit: 700
    memory_limit: 3072M
    max_input_time: 700
    upload_max_filesize: 2048M
    php_post_max_size: 1024M
    curl_version: 7.87.0 OpenSSL/1.1.1w
    suhosin: false
    imagick_availability: false
    pretty_permalinks: true
    htaccess_extra_rules: true
    current: 2024-01-30T22:45:13+00:00
    utc-time: Tuesday, 30-Jan-24 22:45:13 UTC
    server-time: 1402-11-11T02:15:11+03:30
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 10.6.16-MariaDB-cll-lve
    client_version: mysqlnd 8.1.26
    max_allowed_packet: 268435456
    max_connections: 3500
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/nazbgwsg/public_html/wp-content
    WP_PLUGIN_DIR: /home/nazbgwsg/public_html/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 3072M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: تعریف نشده
    WP_DEVELOPMENT_MODE: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable
    
    
Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    For Search Console, please verify using the URL prefix and ensure that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    Prefix

    You can follow our guide here to create the URL Prefix property:
    https://rankmath.com/kb/google-site-verification/#num-1-1-open-google-search-console

    The URL-prefix property also helps keep your sitemap in sync with Google Search Console as we submit it automatically for you. In addition, the domain property won’t work correctly on some sections of the Analytics module such as the IndexStatus.

    Regarding the Analytics drop-down, this can happen if you haven’t created a property for your website. Could you please confirm if you have already created a GA4 property for your website?

    If not yet, please visit this page (https://analytics.google.com/analytics/web/) and sign up for a Google Analytics account and property, then reconnect your Google Account so the new Analytics account will reflect in that section.

    Hope that helps.

    Thank you.

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘google analytics not connecting’ is closed to new replies.