Goog& tradee; Service connection error

#625889
  • Resolved Anonymous
    Rank Math free

    hi, how are you?

    I Need your support regarding Goog& tradee; Service connection.
    Initially, I connected to google with my [moved to sensitive data section – email #1] with verification, which is I did not use much. so I trited to connect to RankMath with other my google [email #2]

    But it showed sc-domain:gamsarang.net at the Search Console Site
    nothing is showed up from Analazy section

    Could you help me?
    or please deleted my google account information then I will do verified it again with my mobile phone with my desire good account

    Looking forward to hearing from you soon.

    Best Regards,
    Victoria

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting us and bringing your concern to our attention.

    Please note that our plugin is only compatible with the URL prefix properties and it doesn’t fully support fetching data from domain properties (sc-domain:yourdomain.com).

    In this case, if you want to reconnect with your other Google account then please head over to your WordPress Dashboard > Rank Math > General Settings > Analytics and from there, click on the Reconnect button and make sure to connect the URL-prefix property to fetch the data properly.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Dear Rakibuzzaman Siam

    Thank you so much for the quick response.

    I did it for several times in your method but it won’t work. it keeps showing sc-domainn:gamsarang.net, from last whole night to till now.

    why don’t you delete my account and I will re-plug in to your program. I tried to do it but I can not find it from my account information. when to re-plug in to your program. it keeps same way.

    Please let me know other good solution.

    Looking forward to hearing from you soon.

    Best Regards,
    Victoria.
    https://gamsarang.net/wp-admin/admin.php?page=rank-math-options-general&rankmath_security=ac3c87d13a#setting-panel-analytics

    Hello,

    Your Rank Math account is not connected to the analytics connection that you have set up on our plugin. You can have a Rank Math account with Google email address A and you can connect your Analytics using email address B. So, your Rank Math account has nothing to do with your issue so deleting your account here will not help.

    Please head over to your Google Search Console and confirm that you have a URL prefix property:

    Rank Math support

    Then, try reconnecting your Google account. Remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

    Then, head over to your WordPress Dashboard > Rank Math > General Settings > Analytics and reconnect the Google service and this time, ensure that all permissions are checked:

    gsc
    gsc

    If the issue persists, please let us know here so we can investigate the issue further.

    We really look forward to hearing back from you. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Goog& tradee; Service connection error’ is closed to new replies.