And your Company refund in this account the A.I. Basic Plan, 8ndays ago. Because this account is not connected with my WordPress. In this account is available my Rank Math Pro SEO plan.
And your Company refund in this account the A.I. Basic Plan, 8ndayago. In this account is available my Rank Math Pro SEO plan.
The number of transaction you refund me 8ndays ago is
RANKMATH240417-9632-70131B
But my new A.I. Creative plan don’t see in any of both accounts. Could be a mistake of your system. If you have a secure email, I can send the picture of the payment in PayPal account.
Hello,
Please have you sent a mail using the other email address to s******@r*********** just as my colleague stated earlier?
Please also note that when you make new replies to a ticket before we respond the ticket goes back to the bottom of the queue and takes longer for us to get to it as we respond to older tickets first.
We look forward to helping you resolve this issue.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.