gogardenbox set up

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

You can skip the Google connection process in the Setup Wizard and after completing the setup please follow this guide to remove Rank Math App from your Google account and reconnect it from WordPress Dashboard > Rank Math > General Settings > Analytics with all the required permissions, and see if that resolves the issue: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token

Also, please make sure that you’ve connected the correct Google account and not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

You can click on the reconnect button on WordPress Dashboard > Rank Math > General Settings > Analytics to reconnect your Google Account.

Can you please confirm which account you’re referring to? If you already have a URL prefix property in Google Search Console and a Google Analytics property then you don’t have to delete them. But if you haven’t verified your website on Google Search Console yet, then you can follow this guideline: https://rankmath.com/kb/google-site-verification/

For Google Analytics, you can follow this URL to create a property: https://support.google.com/analytics/answer/9304153?hl=en

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

You can go through the steps mentioned here to create a URL prefix property for your website: https://rankmath.com/kb/google-site-verification/#num-1-1-open-google-search-console

Also, please ensure that you have verified your email/account as the owner of the property. Go to your Google Search Console > Settings > Users and permissions:

If the issue still persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

We apologise for the delay as we currently have a high volume of tickets here in our support forums.

From the screenshots, we can see that you have successfully connected to the Google Search Console as it is showing a green dot on the Search Console tab.

However, there is a red dot on the Analytics tab. This Red Dot means that you have either not configured the Analytics module or have not given it sufficient permissions when connecting to it.

To make sure that everything works correctly please go through this article to set up the Analytics module: https://rankmath.com/kb/install-google-analytics/

If however, you are having challenges with this, then follow the steps below to fix it.

Please make sure you have the latest version of the Rank Math plugin installed on your site. You can check the latest version here: https://rankmath.com/changelog/free/

Once you have updated the plugin, please follow these steps to reconnect Rank Math with your Google account and grant all the necessary permissions:

First of all, check to make sure that you have a verified Google Search Console and Google Analytics properties, if not follow the attached link to create one.

If you already have verified properties and you’re still unable to connect them – then follow these steps

1) Remove Rank Math’s access from Google Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

2) Re-connect to regenerate the auth token from Google

After that, reconnect the Google account again to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again:

3) Grant all necessary permissions

Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services. Please check my screenshot below for reference:

4) Follow the instructions to sign in with your Google account and allow Rank Math to access your data. https://rankmath.com/kb/connect-your-google-account/

You can also refer to this guide for more details: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token

The red dot will become green when the Analytics module is configured completely with the required permission.

We hope this resolves the issue for you.

If you still face any problems or have any questions, please let us know.

We’re always here to help.

Thank you.